Executive summary At this virtual round table chaired by Gavin Muncaster, Director of Digital at Southampton City Council, a group of senior leaders from councils across the UK shared their views on a number of…
A collection created by our sister organisation, Socitm, collaboratively with LOLA and Major Cities of Europe, this series focuses on the digital and technology trends expected to make a significant impact in local public services and…
Listen to East Riding of Yorkshire Council and Socitm Advisory at Socitm’s President’s Conference 2023 about their experience of establishing a cloud-based data platform to kickstart the journey into being a data-driven organisation, and how…
Changing your back office systems, like Enterprise Resource Planning (ERP), takes consideration. A reactive decision could leave your organisation with spiralling costs for implementation. But when is the right time to upgrade your solution? Is…
This week Socitm Advisory colleagues have been showcasing careers in business consulting, participating in the digitalUPLIFT programme hosted in conjunction with Truro College, Penwith College and TEC Women. The skills development programme, digitalUPLIFT, has been…
Why do so many digital transformations fail? 70% fail according to a Boston Consulting Group report. They fail because they don’t have the commitment from the Senior Responsible Officer (SRO). They fail because they don’t…
Artificial Intelligence (AI) has a real buzz around it right now. It features in every tech and local government forum and news feed in some way. There’s no debate that AI can help those working…
If you are about to embark on an Enterprise Resource Planning (ERP) programme, you’re likely to be thinking about different configurations before deciding which is right for you. In this blog our Principal Consultant and…
How to understand your customers and design brilliant services for them Delivering great service doesn’t have to come at a cost. In fact, designing effective and efficient services, that deliver the best customer experiences, can…
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