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Logo for Southampton CouncilSouthampton City Council

Delivering a digital strategy for Southampton City Council

Area of expertise Digital strategy and transformation
Sectors Digital | Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Southampton City Council

Background In November 2023, we started working with Southampton City Council to provide them with an independent and expert view of their current digital landscape. With a backdrop of recent financial challenge and widespread changes, we…

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Walsall Council logo. The logo shows a shield with leaves below and the text Walsall Council.Walsall Council

Identifying cost efficiencies, performance improvements and customer outcomes in public services delivery

Area of expertise User-centred design
Sectors User-centred design
Type of resources Case study
Partners, alliances and organsisations related to this event:Walsall Council

Background By 2021, during a major technology transformation to the cloud, that included the implementation of a new Customer Relationship Management (CRM) system, Walsall Council started a pilot programme looking at a small samples of…

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logo for HM governmentCentral Government

Supporting business change and a major technology transformation

Area of expertise Commercial and procurement support | Data and analytics
Sectors Commercial support
Type of resources Case study
Partners, alliances and organsisations related to this event:Central Government

Background By late 2022, the commercial team at this government department was experiencing extraordinary and unprecedented demand on their capacity and capability.  This was due to long term plans for the department to take on…

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Logo for East Riding of Yorkshire councilEast Riding of Yorkshire Council

Supporting services to become more data-driven

Area of expertise Data and analytics | Digital strategy and transformation
Sectors Data and analytics | Digital | Health and social care | Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:East Riding of Yorkshire Council

Background East Riding of Yorkshire Council was looking to become a more data-driven council to make insight-led decisions that improve service delivery, particularly in social care.  The council had identified two key areas for improvement: …

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Logo for Vale of Glamorgan showing council logo with a wave and the strap line - Bro MorgannwgVale of Glamorgan Council

Creating a digital strategy fit for the post-Covid era

Area of expertise Digital strategy and transformation
Sectors Digital | Local government
Type of resources Case study
Partners, alliances and organsisations related to this event:Vale of Glamorgan Council

Background In a post-Covid world, the council had already started its move of systems to the cloud and recognised the benefits improving its digital capability could bring to staff and residents of the council. This…

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What do our customers think?

"Socitm Advisory's consultants worked closely with us through some of the due diligence phases... and our Executive Director for Place, and Digital Services team to provide a high level assessment."

Marco Reece-Heal
Midlothian Council

"The work with the team enabled us to gain new insights on our service offer and on the back of this we have been able to develop a new approach and identify key priority areas for action."

Marion Ingleby
Durham County Council

"I found the support invaluable, particularly the in depth knowledge and awareness not just of the ERP market and technologies, but also of the complexities of local government."

Stuart Honeyball
Wiltshire Council

"To have both challenge and support from Socitm Advisory has been very helpful as we move through our programme. A great partner to have."

Debbie Beck
Norfolk County Council

"Projects of this complexity will normally see issues arise that impact their go-live dates or business processes and Socitm Advisory should be very proud that that hasn't happened."

Jason Martin
London Borough of Lambeth

"Socitm Advisory were able to mobilise a team with the specific skills, knowledge and experience, tailored to the challenges we faced. I'd recommend them as a collaborative partner."

Denise Radley
London Borough of Tower Hamlets

"As part of the business integration role, Socitm Advisory also led the adoption and change workstream, which was critical to aid the acceptance of new ways of working for council staff."

Carol Williams
Walsall Council

“Working with Socitm Advisory has felt seamless and easy. They have a well-developed approach to contact, allowing multiple channels of communication.”

Robert Parkin
Cambridge and Peterborough Combined Authority

“I'm absolutely blown away by the work Socitm Advisory have done during their volunteered time to our charities rebrand. I think it looks fantastic.... We really can't thank Socitm Advisory enough.”

Josh Wood
Improving Lives Nottingham

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