Bringing inspiration to public services

We are a transformation partner working with public service leaders to improve the services they deliver.

We specialise in ERP advisory and delivery, digital and service transformation and technology and infrastructure modernisation.

Our consultants provide independent and expert strategic advice, build capability and deliver solutions. We work across local and central government and wider public service organisations.

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Purpose-led, independent, and trusted

With over 30 years’ experience, we’re dedicated to improving public services for the long term. We partner with all industry-leading suppliers, so hundreds of customers come to us for the trusted and 100% independent advice our consultants give.

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“Socitm Advisory integrate with us unbelievably well and share our motivation, which has earned them an enormous amount of trust and respect from the Council’s SMEs. They bring experience of ERP implementations with other authorities and with that a network of experts, contacts and references we’ve found useful.

Simone Hines
Sandwell Metropolitan Borough Council

“There was no ‘us and them’ – we were one, strong team. It either came naturally, or they made a conscious effort to understand our culture and how the organisation works. In fact, it was only at a post go-live event that I remembered they weren’t Swansea Council – some achievement, particularly in a mostly remote environment!”

Ness Young
Swansea Council

“The expertise and advice Socitm Advisory brought to this programme was invaluable. Capacity and resource was big constraint for us, and Socitm Advisory filled that void. The quality of the communications, branding, design and training materials that we have been left with has put us in great position to train new starters.”

Evette McDonald
London Borough of Lewisham

“We really went on a journey with Socitm Advisory. Their approach to co-design resulted in the delivery of workshops that involved the inout of over 100 staff across the council. The end result was the development of a digital strategy and roadmap that really fulfilled out needs.”

James Rees
Vale of Glamorgan Council

“Socitm Advisory understands local authorities and their insight from other organisations has been invaluable. We would not have succeeded with this project to date without their expertise. Nothing has been too much trouble, and the team have been very flexible with us. I hope this is the beginning of our journey with Socitm Advisory!”

Kat Taylor
East Riding of Yorkshire Council

“Socitm Advisory’s level of engagement, support and passion was outstanding. We have a lot of appetite to continue this relationship. The strategic workforce plan Socitm Advisory designed and implemented is exceptional!”

Head of service
Central government department

"Socitm Advisory played an instrumental role within the programme. It's important to note that within the programme we were very much always pushed in the same direction to succeed so it was very much a partnership approach. It meant that when we were looking at solution design we had Socitm Advisory colleagues working closely to our solution and how that change was required to be implemented in Lambeth."

Jason Martin
London Borough of Lambeth

"We have successfully gone live with an implementation of Oracle's ERP solution. It is no mean feat in itself, but to do so in the Covid-19 pandemic required incredible teamwork."

Carol Williams
Walsall Council

"Projects of this complexity will normally see issues arise that impact their go-live dates or business processes and Socitm Advisory should be very proud that that hasn't happened."

Jason Martin
London Borough of Lambeth

"The advice was always of an excellent standard: professional, constructively challenging to protect our best interests, and focused on driving out realistic outcomes and benefits."

Stuart Honeyball
Wiltshire Council

“Working with Socitm Advisory has felt seamless and easy. They have a well-developed approach to contact, allowing multiple channels of communication.”

Robert Parkin
Cambridge and Peterborough Combined Authority

Come and see us

Socitm National Conference: Service design and transformation

Join our Account Director Chris Batt at Socitm’s national conference which focuses on service design and transformation. Hear stories from Leeds City Council, North Yorkshire County Council, Cambridgeshire County Council and Peterborough City Council and…

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TechnologyOne FT Longitude Report Launch: The new digital reality (London)

Join TechnologyOne at this unique launch event for its industry report, The new digital reality. Join the team in partnership with The Financial Times Longitude, for an evening which promises to be truly innovative, fusing…

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Socitm South West Local meeting

Join our Account Director Alex Fillingham at Socitm’s local event in the South West. An opportunity to promote innovation, share best practice and learn from other, to support the drive to modernise public services. To…

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Our latest news and insights

Cropped shot of a mature businesswoman looking stressed out while working in her office at home. Mature businesswoman having neck pain. Stressed mature woman massaging her neck. Proud to be ‘Menopause Friendly Workplace’ committed

Proud to be ‘Menopause Friendly Workplace’ committed

Today, Socitm Advisory has received a badge of honour to show its commitment to becoming a ‘Menopause Friendly Workplace’. Ensuring colleagues feel supported at work is key to the way we do things at Socitm…

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Full concentration at work. Group of business people working and communicating at the office desk together Identifying cost efficiencies, performance improvements and customer outcomes in public services delivery

Identifying cost efficiencies, performance improvements and customer outcomes in public services delivery

Background By 2021, during a major technology transformation to the cloud, that included the implementation of a new Customer Relationship Management (CRM) system, Walsall Council started a pilot programme looking at a small samples of…

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Illustrative imagery showing a large target centrally with a woman looking confused at a laptop to its right, a man holding a piece of paper with a progressive growth bar chart to its left, and a coud-based software icon with connections running off it above Socitm public sector digital trends 2024

Socitm public sector digital trends 2024

A collection created by our sister organisation, Socitm, collaboratively with LOLA and Major Cities of Europe, this series focuses on the digital and technology trends expected to make a significant impact in local public services and…

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