Our impact in health and social care

We have over 100 consultants across the UK with experience of working to improve health and social care services within both local and central government. Some of our recent work has been with the Department of Health & Social Care, the Scottish Government, and East Riding of Yorkshire Council.

We understand integration isn’t easy against the backdrop of growing, complex demand. But it’s our approach that sets us apart from others. We are purpose-driven and dedicated to improving public services for the long term.

Two elderly people, one in a wheelchair, speaking to a doctor via a tablet device

A review of social care systems landscape in Scotland

To understand the systems used to support social care by Scottish councils, independent care providers and third sector care providers across Scotland. The information was needed to support planning for the proposed National Care Service (NCS) for Scotland.

A young male with downs syndrome sitting with a social care worker at a table in a kitchen, using a laptop

Latest news and insights

Two people looking down in an office Managing successful change and transformation with our Mindset Model

Managing successful change and transformation with our Mindset Model

Our unique model for business change is based on firm psychology and neuroscience research. We will partner with you to truly understand what makes you unique, and will co-design your change journey with you. We…

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happy friends with disability socializing through internet using a tablet. One male with learning disabilities is in the background reading a magazine Strategic review of adult social care digital strategy and programme

Strategic review of adult social care digital strategy and programme

We supported Norfolk with a large scale programme of strategic review for their Adult Social Care department after recognising the need for a step-change in technology being a necessity to enable their services to not only be better for their citizens, but also bring large cost savings to the council….

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Health care worker helping an elderly man Playing a part in supporting the local authority and care sector’s response to Covid-19

Playing a part in supporting the local authority and care sector’s response to Covid-19

We supported both local authorities and the care sector during the Covid-19 pandemic, taking part and contributing to a number of initiatives, knowledge sharing, committee contributions, operational support schemes, and more….

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What do our customers think?

“We’re excited to be looking at our Enterprise Architecture with Socitm Advisory. Their consultants are helping us to determine the value we can get in taking a more holistic view of our organisation, and how we can build a standardised approach to ICT and Digital commissioning and delivery, improving ways of identifying and solving architectural risk across the authority, and developing insights into our technology landscape.” 

Sverre Sverresonn
Chief Technology Officer, Kent County Council

"Socitm Advisory played an instrumental role within the programme. It's important to note that within the programme we were very much always pushed in the same direction to succeed so it was very much a partnership approach. It meant that when we were looking at solution design we had Socitm Advisory colleagues working closely to our solution and how that change was required to be implemented in Lambeth."

Jason Martin
London Borough of Lambeth

"Mental health has alway been something I'm passionate about. Socitm Advisory allowed me to not only support my colleagues, but also gain my certification as a Mental Health First Aider."

Rachael McKenzie
Senior Creative Designer (Socitm Advisory)

"I was initially a bit worried joining a remote organisation, but Socitm Advisory are so dedicated to making sure our wellbeing is looked after with regular opportunities to get together."

Rachael McKenzie
Senior Creative Designer (Socitm Advisory)

"Having the opportunity to get involved in things like the Socitm Woodland has been really good. It's a great opportunity to give back, even by doing something simple like planting trees."

Rachael McKenzie
Senior Creative Designer (Socitm Advisory)

"I love that we have four paid volunteering days each year, giving me the opportunity to give back to my local community and causes close to my heart. It's also a great way to connect with colleagues."

Zoe Young
Campaign Manager (Socitm Advisory)

"During their assurance role the Socitm Advisory consultants provided a professional and very supportive critical friend role to the programme team, and a formal role at the programme board."

Lee Alexander
Durham County Council

"Socitm Advisory were great to work with. They quickly got to know our organisation and through an evidenced-based approach, created an invaluable view of our IT portfolio."

Lee Edwards
National Lottery Heritage Fund

"We were thoroughly satisfied with the work Socitm Advisory provided and their attention to detail. Their working style was very passionate, and they fitted well within project team."

Marco Reece-Heal
Midlothian Council

"They demonstrated first-hand experience of multiple ERP implementations, allowing Socitm Advisory to leverage that expertise to add significant value and clarity to our planning and resourcing."

Stuart Honeyball
Wiltshire Council

"Socitm Advisory's consultants worked closely with us through some of the due diligence phases... and our Executive Director for Place, and Digital Services team to provide a high level assessment."

Marco Reece-Heal
Midlothian Council

"Socitm Advisory ensured that in evaluating the options going forward that we understood the size and complexity of the project from the outset."

Christina Thompson
London Borough of Lambeth

"The work with the team enabled us to gain new insights on our service offer and on the back of this we have been able to develop a new approach and identify key priority areas for action."

Marion Ingleby
Durham County Council

"The skills they brought particularly assisted us in ensuring we identified, managed and mitigated risks and issues effectively and that they were constantly user review."

Lee Alexander
Durham County Council

"I found the support invaluable, particularly the in depth knowledge and awareness not just of the ERP market and technologies, but also of the complexities of local government."

Stuart Honeyball
Wiltshire Council

"Socitm Advisory brought a wealth of past implementation experience that Walsall has benefitted from... implementation was delivered in a seamless, cohesive way, limiting distributions to our end users."

Project Team Member
Walsall Council

"Socitm Advisory provided coaching and mentoring of the council's own staff, leaving a legacy of professionally experienced business change and project managers."

Carol Williams
Walsall Council

"We have successfully gone live with an implementation of Oracle's ERP solution. It is no mean feat in itself, but to do so in the Covid-19 pandemic required incredible teamwork."

Carol Williams
Walsall Council

"To have both challenge and support from Socitm Advisory has been very helpful as we move through our programme. A great partner to have."

Debbie Beck
Norfolk County Council

"Socitm Advisory has been a true partner to us... taking us through a thorough ICT review, options appraisal, and in-sourcing programme."

Glyn Peach
Lancashire County Council

"Projects of this complexity will normally see issues arise that impact their go-live dates or business processes and Socitm Advisory should be very proud that that hasn't happened."

Jason Martin
London Borough of Lambeth

"The fact that [the report] was never questioned or its conclusions challenged reflects how strong it was... an excellent piece of work... we have your number now!"

Tim Madden
Folkestone & Hythe District Council

"Socitm Advisory were able to mobilise a team with the specific skills, knowledge and experience, tailored to the challenges we faced. I'd recommend them as a collaborative partner."

Denise Radley
London Borough of Tower Hamlets

"Socitm Advisory worked closely with our team to provide a high level assessment of the state of shared services in the UK and guidance on the adoption of joint working models."

Marco Reece-Heal
Midlothian Council

"The advice was always of an excellent standard: professional, constructively challenging to protect our best interests, and focused on driving out realistic outcomes and benefits."

Stuart Honeyball
Wiltshire Council

"The engagement work across the organisation... has ensured that people are aware of the changes and what they need to do to use the system... learning material is there for all to refer to."

Jason Martin
London Borough of Lambeth

"They worked seamlessly with our systems integrator, Evosys, to deliver stakeholder engagement and user education training, responding to the developing needs of staff at every turn."

Christina Thompson
London Borough of Lambeth

"The team have depth of knowledge and insight to support service transformation and change. The first three months have been very positive."

Robert Parkin
Cambridge and Peterborough Combined Authority

"Socitm Advisory has exceeded our expectations, helping our internal teams to 'learn by doing' in pragmatic, understandable and inclusive ways."

Carol Williams
Walsall Council

"As part of the business integration role, Socitm Advisory also led the adoption and change workstream, which was critical to aid the acceptance of new ways of working for council staff."

Carol Williams
Walsall Council

"Socitm Advisory have been instrumental in ensuring successful delivery of our Oracle ERP system and realisation of the defined benefits."

Carol Williams
Walsall Council

"Delivering in the pandemic... the team were able to deliver training and awareness through Teams and video-conferencing, as well as how-to guides and sessions, which were very effective."

Carol Williams
Walsall Council

"The work Socitm Advisory out in... the enthusiasm and dynamism... has been pivotal in establishing the firm foundation that has contributed to Lambeth's go-live."

Jason Martin
London Borough of Lambeth

"The Socitm Advisory team have guided us through the programme from inception to go-live and all of the team have responded enthusiastically to demands of the brief to enable successful delivery."

Christina Thompson
London Borough of Lambeth

"Having worked with Socitm Advisory previously, we chose to use them again because of the wider insight they bring and the pragmatic, actionable output they deliver."

Andrew Stokes
High Peak District Council

"The Socitm Advisory team supported us by providing procurement and appraisal for the major refresh on our IT application for our new ICT cloud strategy... to a successful conclusion."

Project Team Member
Folkestone & Hythe District Council

"The rebrand looks great, and you have clearly put in so much work and done this so quickly for us, you've been amazing!"

Kerry Devine
Improving Lives Nottingham

"Their input was tailored, not off-the-shelf, and we benefitted from the added value of their broader expertise and insights into health, social care, and technology."

Denise Radley
London Borough of Tower Hamlets

"We found the team were very knowledgeable on the sector and were extremely supportive in offering us new insights and acting as a critical friend."

Marion Ingleyby
Durham Council Council

"The role of the Socitm Advisory team through the lifecycle of our project has been very helpful in ensuring we met our expected deliverables to the timescales, and quality we required."

Lee Alexander
Durham County Council

"Many thanks. The report produced was highly persuasive and the fact it was never questioned or its conclusions challenged only reflects how strong it was."

Tim Madden
Folkestone & Hythe District Council

"The depth and breadth of experience, combined with the credibility that the individuals bring to the table, has been extremely valuable particularly for senior stakeholder engagement."

Debbie Beck
Norfolk County Council

"Socitm Advisory's work enabled us to target resources and form a basis for IT transformation for the benefit of the business users, and enhance the service to all our customers."

Lee Edwards
National Lottery Heritage Fund

"During their assurance role the Socitm Advisory consultants provided a professional and a very supporting critical friend role to the programme team."

Lee Alexander
Durham County Council

“Working with Socitm Advisory has felt seamless and easy. They have a well-developed approach to contact, allowing multiple channels of communication.”

Robert Parkin
Cambridge and Peterborough Combined Authority

“The new kit we have is a Godsend, especially working from home - and ability to contact the team and communications we get from IT are infinitely better than before, so thank you.”

Staff Member
National Lottery Heritage Fund

“We now have a clear strategy that everyone understands and a roadmap to achieve our ambitions [from Socitm Advisory’s] wider insight... and pragmatic, actionable outputs that they deliver.”

Andrew Stokes
High Peak and Staffordshire Moor

“The close working relationship that we were able to develop with the team helped us considerably shorten the procurement elements of this major project and reach a successful conclusion.”

Project Team Member
Folkestone & Hythe District Council

“The understanding and insight the consultants have of our sector, and their experience of the challenges of a case management implementation ensured we were well informed on decisions made.”

Lee Alexander
Durham County Council

“I'm absolutely blown away by the work Socitm Advisory have done during their volunteered time to our charities rebrand. I think it looks fantastic.... We really can't thank Socitm Advisory enough.”

Josh Wood
Improving Lives Nottingham

Some of the organisation we’ve worked with

Here are just a few of the organisations we’ve supported with a range of projects and programmes in health and social care.

  • DHSC logo. The logo says Care in white text with a green box around. It then says providing care services in black text.
  • Logo for the Department of Health & Social Care. UK central government. Jpeg file.
  • Durham County Council Logo. The logo have white text with a blue oval background. There is a shield and crown.
  • LGA, Local Government Association, logo. The word local is in white text on a purple background. The words Government and Association are in grey text below. There is three illustrated side portrait faces in the logo.
  • NHS digital logo. The word NHS is in white text on a blue back ground. the word digital is in black text below.
  • Norfolk County Council logo. The logo shows a shield, Norfolk in green text and the words county council in black text below.
  • Logo for the Scottish Government. The logo shows the Scottish blue flag with a white cross.
  • London Borough of Tower Hamlets logo. The logo shows a green castle with blue river below and Tower Hamlets text in blue below the river.

Want to learn more? Get in touch with our team