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Digital and service transformation: The experiences of senior leaders in local government

Area of expertise Digital and service transformation
Sectors Local government
Type of resources White paper
Partners, alliances and organsisations related to this event:Dorset Council | East Riding of Yorkshire Council | Southampton City Council

Executive summary At this virtual round table chaired by Gavin Muncaster, Director of Digital at Southampton City Council, a group of senior leaders from councils across the UK shared their views on a number of…

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How do you get started with a digital strategy, and how do you relate that to a wider transformation strategy? Southampton City Council’s story

Area of expertise Digital and service transformation
Sectors Local government
Type of resources Blog
Partners, alliances and organsisations related to this event:Socitm Advisory

Executive summary In 2020, Southampton City Council faced major technological challenges due to outdated IT infrastructure and a reliance on desktop PCs. Initially, the council developed an IT strategy to update fundamental technology needs. The…

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Three colleagues sitting at a table with a laptop looking at the camera

Digital and service transformation: The experiences of senior leaders in local government

Area of expertise Digital and service transformation
Sectors Local government
Type of resources White paper
Partners, alliances and organsisations related to this event:Dorset Council | East Riding of Yorkshire Council | Southampton City Council

Executive summary At this virtual round table chaired by Gavin Muncaster, Director of Digital at Southampton City Council, a group of senior leaders from councils across the UK shared their views on a number of…

Read full White paper

Man sat at a desk using an ipad with an overlay showing screens with graphs and charts

Do you really need a CRM system?

Area of expertise Digital and service transformation
Sectors Central government | Local government
Type of resources Blog
Partners, alliances and organsisations related to this event:Socitm Advisory

Many councils in the UK use a Customer Relationship Management (CRM) system. Most are likely looking for that single view of their customers, that single source of the truth to who their customers are and…

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Two male colleagues standing discussing in front of a large television screen showing a six step process

Central government and Arm’s Length Bodies (ALBs): How to ensure you are ready for your move to the cloud

Area of expertise Programme and project management
Sectors Central government
Type of resources White paper
Partners, alliances and organsisations related to this event:Socitm Advisory

This page has moved to our new website at www.civiteq.co.uk. We have announced to our colleagues, customers and suppliers that Socitm Advisory will be changing its name to Civiteq. Find out more about the change here….

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‘Adopt don’t adapt’: Achieving it with good governance

Area of expertise Enterprise Resource Planning (ERP) | Programme and project management
Sectors Central government | Local government
Type of resources Blog
Partners, alliances and organsisations related to this event:Socitm Advisory

This page has moved to our new website at www.civiteq.co.uk. We have announced to our colleagues, customers and suppliers that Socitm Advisory will be changing its name to Civiteq. Find out more about the change here….

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Socitm Advisory announced as a ‘Leading Management Consultant’ 2024

Area of expertise Company News
Type of resources News
Partners, alliances and organsisations related to this event:Socitm Advisory

Socitm Advisory has been ranked in the Sectoral Expertise: Public & Social Services category in the 2024 ‘Leading Management Consultancy’ list compiled by Financial Times and Statista. The annual list of the UK management consulting…

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Cover image for webinar on technical debt with Socitm, cover shows webinar title - technical debt and service delivery - and an illustration of a woman on a tablet screen

Tackling technical debt and reshaping service delivery

Area of expertise Uncategorised
Sectors Local government
Type of resources Video
Partners, alliances and organsisations related to this event:Socitm Advisory

In February, Socitm Advisory Principal Consultant, Luke Smith, hosted a Socitm webinar on ‘Tackling technical debt and reshaping service delivery’. In this presentation, he took a deep dive into technical debt and service delivery, looking…

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Proud to be ‘Menopause Friendly Workplace’ committed

Area of expertise Company News | Wellbeing
Type of resources News
Partners, alliances and organsisations related to this event:Socitm Advisory

Today, Socitm Advisory has received a badge of honour to show its commitment to becoming a ‘Menopause Friendly Workplace’. Ensuring colleagues feel supported at work is key to the way we do things at Socitm…

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