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Digital and service transformation: The experiences of senior leaders in local government

Executive summary At this virtual round table chaired by Gavin Muncaster, Director of Digital at Southampton City Council, a group of senior leaders from councils across the UK shared their views on a number of…

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Transforming government operations: Inside the Government Shared Services Strategy (GSSS)

An interview with Terri Williams, Customer solutions lead for ERP in central government, Socitm Advisory At a time when efficiency and cohesion are paramount in government operations, the Government Shared Services Strategy (GSSS) promises to…

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Demystifying cloud as part of digital and service transformation

What cloud means when it comes to transformation and what you need to consider When considering cloud in the context of transformation, it’s vital that you understand that it’s not just about moving services off-premise…

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The importance of communications in your Enterprise Resource Planning (ERP) implementation

Why effective communication is key to a successful ERP implementation An ERP programme is just as much about the change as it is about the technology. So, it’s crucial the people in your council understand…

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Socitm Advisory Earns Menopause Friendly Accreditation

Socitm Advisory, has proudly received the Menopause Friendly Accreditation. As a remote organisation with colleagues dispersed across the UK, we are committed to creating a supportive and inclusive workplace, particularly around menopause – a topic…

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An Enterprise Resource Planning (ERP) programme go-live is the beginning, not the end

Executive summary Transitioning an Enterprise Resource Planning (ERP) system from on-premise to the cloud signifies a significant organisational transformation. However, the go-live milestone should be viewed as the beginning rather than the end of the…

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Key considerations when a system or support is going EOL

Managing systems and support well The IT estate of your average council is huge. Sometimes disconnected and disparate. So how do you, with often limited time and resource, keep on top of systems and support…

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Finding a single view of debt is important for councils, but how do you get started? East Riding of Yorkshire Council’s story

Executive summary East Riding of Yorkshire Council began a transformative data strategy to address poor data quality and underutilisation. A 14-month project, supported by external specialists, uncovered significant data challenges like excessive off-system spreadsheets indicating…

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How to manage your resident experience through Local Government Reform: insights from Dorset Council

Executive summary Dorset Council, formed in 2019 by merging six councils, is on a mission to enhance resident experience through local government reform. By converging multiple systems and data sources, the council focuses on understanding…

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