Bringing inspiration to public services

We are a transformation partner working with public service leaders to improve the services they deliver.

We specialise in Enterprise Resource Planning (ERP) advisory and delivery, and digital and service transformation.

Our consultants provide independent and expert strategic advice, build capability and deliver solutions. We work across local and central government and wider public service organisations.

Collage of two photos. The first photo (bottom left) has a man standing in front of a podium speaking to a room of people from a raised platform. The second (top right) has two young male colleagues talking over a laptop, with a third male colleague in the background working from a laptop on a desk

Purpose-led, independent, and trusted

We are dedicated to improving public services for the long term. We partner with all industry-leading suppliers, so hundreds of customers come to us for the trusted and 100% independent advice our consultants give.

Illustration of people working on innovation

“Socitm Advisory integrate with us unbelievably well and share our motivation, which has earned them an enormous amount of trust and respect from the Council’s SMEs. They bring experience of ERP implementations with other authorities and with that a network of experts, contacts and references we’ve found useful.

Simone Hines
Sandwell Metropolitan Borough Council

“There was no ‘us and them’ – we were one, strong team. It either came naturally, or they made a conscious effort to understand our culture and how the organisation works. In fact, it was only at a post go-live event that I remembered they weren’t Swansea Council – some achievement, particularly in a mostly remote environment!”

Ness Young
Swansea Council

“The expertise and advice Socitm Advisory brought to this programme was invaluable. Capacity and resource was big constraint for us, and Socitm Advisory filled that void. The quality of the communications, branding, design and training materials that we have been left with has put us in great position to train new starters.”

Evette McDonald
London Borough of Lewisham

“We really went on a journey with Socitm Advisory. Their approach to co-design resulted in the delivery of workshops that involved the inout of over 100 staff across the council. The end result was the development of a digital strategy and roadmap that really fulfilled out needs.”

James Rees
Vale of Glamorgan Council

“Socitm Advisory understands local authorities and their insight from other organisations has been invaluable. We would not have succeeded with this project to date without their expertise. Nothing has been too much trouble, and the team have been very flexible with us. I hope this is the beginning of our journey with Socitm Advisory!”

Kat Taylor
East Riding of Yorkshire Council

“Socitm Advisory’s level of engagement, support and passion was outstanding. We have a lot of appetite to continue this relationship. The strategic workforce plan Socitm Advisory designed and implemented is exceptional!”

Head of service
Central government department

"Socitm Advisory played an instrumental role within the programme. It's important to note that within the programme we were very much always pushed in the same direction to succeed so it was very much a partnership approach. It meant that when we were looking at solution design we had Socitm Advisory colleagues working closely to our solution and how that change was required to be implemented in Lambeth."

Jason Martin
London Borough of Lambeth

"We have successfully gone live with an implementation of Oracle's ERP solution. It is no mean feat in itself, but to do so in the Covid-19 pandemic required incredible teamwork."

Carol Williams
Walsall Council

"Projects of this complexity will normally see issues arise that impact their go-live dates or business processes and Socitm Advisory should be very proud that that hasn't happened."

Jason Martin
London Borough of Lambeth

"The advice was always of an excellent standard: professional, constructively challenging to protect our best interests, and focused on driving out realistic outcomes and benefits."

Stuart Honeyball
Wiltshire Council

“Working with Socitm Advisory has felt seamless and easy. They have a well-developed approach to contact, allowing multiple channels of communication.”

Robert Parkin
Cambridge and Peterborough Combined Authority

Come and see us

Public Finance Live 2024

We are delighted to be showcasing our Enterprise Resource Planning (ERP) advisory and delivery services at Public Finance Live 2024. You will find our team of ERP experts on stand 29 at the event. We’d…

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DigiGov Expo

Our expert consultants will be networking at the Digital Government Expo 2024 in London, get in touch with the team to arrange a coffee catch up. Our account directors Rick White and Terri Williams will…

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Our latest news and insights

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Finding a single view of debt is important for councils, but how do you get started? East Riding of Yorkshire Council’s story

Executive summary East Riding of Yorkshire Council began a transformative data strategy to address poor data quality and underutilisation. A 14-month project, supported by external specialists, uncovered significant data challenges like excessive off-system spreadsheets indicating…

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How to manage your resident experience through Local Government Reform: insights from Dorset Council

Executive summary Dorset Council, formed in 2019 by merging six councils, is on a mission to enhance resident experience through local government reform. By converging multiple systems and data sources, the council focuses on understanding…

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female and male colleague standing looking at a laptop that the male colleague is holding How do you get started with a digital strategy, and how do you relate that to a wider transformation strategy? Southampton City Council’s story

How do you get started with a digital strategy, and how do you relate that to a wider transformation strategy? Southampton City Council’s story

Executive summary In 2020, Southampton City Council faced major technological challenges due to outdated IT infrastructure and a reliance on desktop PCs. Initially, the council developed an IT strategy to update fundamental technology needs. The…

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