About the event

Hear us, alongside Billy Webster, Assistant Director of Transformation at Shropshire County Council, share views and advice on improving services through transformation. Alongside Billy will be Jason Cooper, our Customer Solutions Lead for digital and service transformation, who will share his top tips on getting started with a transformation journey.

Billy will share his experience of getting started with transformation and highlight pitfalls to avoid, and Jason will cut through the buzz words of AI, digital strategy, automation and digital inclusion to get to the heart of the strategic advice he can offer – detailing the smaller steps you can take, in a co-ordinated and manageable way, that will lead to wider transformation.

Following this session, you’ll take back to your council practical ways to move forward with improving the way you deliver services.

You can join the webinar via a Teams link, on Friday 29th November, 1pm – 2.00pm.


Headshot for Alex Fillingham

Interested to chat to Alex ahead of the webinar? Book a meeting with Alex here….

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